Frequently Asked Questions
What is Holiday Inn Resort Kissimmee by the Parks?
It is a newly renovated, family-friendly Holiday Inn Resort that provides lodging, dining, and event space just minutes from Orlando’s major theme parks.
Where is the resort located?
Holiday Inn Orlando Resort & Conference Center Celebration is at 3011 Maingate Lane, Kissimmee, Florida 34747, off I-4 and US-27.
How close is the resort to the theme parks?
The hotel is described as "minutes from Disney World and Universal Studios" and offers views of evening fireworks from the parks.
What types of rooms are available?
The site lists deluxe non-smoking guest rooms such as 1 King Bed and 2 Queen Bed configurations.
What in-room amenities are included?
Each room features a flat-screen HDTV with cable, mini-refrigerator, coffee maker, desk, safe, ironing amenities, and hair dryer.
Is the resort family-friendly?
Yes, it is promoted as a family-friendly hotel that even includes a Chuck E Cheese Fun Zone and on-site arcade for children.
Which dining options are available on-site?
Guests can choose the main restaurant and bar with a kids’ menu, the Gulpin’ Gator Poolside Bar, an in-house Dunkin’ Donuts, and a Starbucks located on property.
Does the hotel have bars or poolside service?
Yes, the Gulpin’ Gator Poolside Bar serves food and drinks beside the pool.
Is breakfast or specialty coffee offered at the resort?
A Starbucks and an in-house Dunkin’ Donuts on property provide coffee and breakfast items.
Does the resort have swimming pools?
Yes, it features two heated pools plus a heated outdoor pool and hot tub.
Are fitness and recreation facilities available?
The property offers a gym, game room, on-site arcade, and ample outdoor space for relaxation.
Is Wi-Fi available for guests?
Yes, complimentary Wi-Fi is provided throughout the hotel.
Is parking provided and is there a fee?
Free parking is available for all guests.
Does the resort offer electric vehicle charging?
Yes, an electric vehicle charging station is on-site.
Are pets allowed at the resort?
Yes. The hotel is pet-friendly. Up to two dogs (maximum 25 lbs each) may stay in designated pet-friendly rooms for a non-refundable fee of $75 per dog, per night. ADA-defined service animals are also welcome at no additional charge. Guests should review the posted pet restrictions or contact the hotel for full details in advance of arrival.
What event and meeting facilities are offered?
There is a conference center and ample event space suitable for meetings, weddings, and other gatherings.
How can I book a Disney or theme park package?
Call 800-864-8367 or use the online "Book Your Package Today" option on the website.
Does the hotel provide car rental services?
On-site Avis and Budget Rental Car counters are available for guest rentals.
What is the phone number for general reservations?
For reservations, call 407-396-1400.
What is the email contact for reservations?
Email reservations@holidayinnorlando.com for booking or inquiries.
Which airport is nearest and how far is it?
Orlando International Airport (MCO) is approximately 24 miles from the resort.
What cleanliness or safety measures are in place?
The resort’s "CLEAN & READY FOR YOU" standards emphasize enhanced cleaning protocols to give guests peace of mind throughout their stay.
Are the guest rooms non-smoking?
Yes, all guest rooms are designated as non-smoking.
Does the resort have an arcade or game room?
Yes, guests can enjoy an on-site arcade and a separate game room.
Is there on-site laundry for guests?
Self-service laundry facilities are available on the property.
Who would benefit most from staying at this resort?
Families and theme-park visitors looking for convenient access to Disney, Universal, and SeaWorld—as well as event planners seeking meeting or wedding space—will find the resort especially suited to their needs.
What distinguishes the resort from other Orlando hotels?
Its combination of free scheduled shuttles to multiple theme parks, two heated pools, on-site dining and arcade options, and a conference center make it a one-stop option for both leisure and business travelers.
Does the resort have a business center for guests?
Yes, guests can stay connected using the on-site business center, which offers workspace and office amenities during their stay.
How long does the shuttle ride to the theme parks take?
The resort notes that its free scheduled shuttle reaches the nearby theme parks in roughly five minutes.
Can guests watch theme park fireworks from the resort?
Yes, the resort’s location allows guests to enjoy views of the evening fireworks from nearby Walt Disney World and Universal Studios.
Do the on-site restaurants offer a kids’ menu?
Yes, the main restaurant and bar on property specifically provides a kids’ menu for younger diners.
Does the resort provide a free shuttle to the theme parks, and which parks are served?
Yes. The resort operates a complimentary scheduled shuttle that takes guests to Walt Disney World® Resort parks—Animal Kingdom®, Epcot®, and Magic Kingdom®—as well as to Universal Studios Florida™ and SeaWorld® Orlando.
Does the resort offer discounted rates for local events or conventions such as the IAAPA Expo?
Yes. The resort promotes special discounted room rates connected to upcoming local events, including the IAAPA Expo. Guests can secure these offers by selecting the event-specific rate when booking.
Are special vacation packages available, and which theme parks do they include?
Yes. The resort offers vacation packages that bundle admission to multiple Orlando attractions, including Walt Disney World® Resort parks, Universal Studios Florida™, SeaWorld® Orlando, and other major area theme parks.
Is Holiday Inn Resort Kissimmee by the Parks an IHG hotel?
Yes. The property is described as the newest IHG hotel in the Orlando area near the Disney Theme Parks.
Has the resort been recently renovated?
Yes. The property is promoted as a "newly renovated" Holiday Inn Resort, featuring refreshed guest rooms and updated public spaces for an enhanced stay experience.
Does the resort feature a Chuck E Cheese Fun Zone for kids?
Yes. Holiday Inn Resort Kissimmee by the Parks includes an on-site Chuck E Cheese Fun Zone that provides games and family-friendly entertainment for children throughout their stay.
What are the hours of operation for the swimming pools and hot tub?
The resort’s two heated outdoor pools and hot tub are open daily from 8:00 a.m. to 11:00 p.m. The current information does not list specific operating hours for the fitness center; please check with the front desk during your stay for the most up-to-date schedule.
When is the Gulpin’ Gator Bar open?
The on-site Gulpin’ Gator Bar serves cocktails, beer, and wine from 4:00 p.m. to 10:00 p.m. every day.
Are cabanas available by the pool?
Yes. The amenities list notes that cabanas are provided beside the pools for guests who want shaded relaxation.
Is there a pizza restaurant on-site?
Yes. Pizzaland, the resort’s on-site pizza restaurant, provides a convenient and family-friendly option for guests who want freshly made pizza without leaving the property.
Can guests enjoy Baskin Robbins ice cream at the resort?
Yes. The in-house Dunkin’ Donuts location also serves Baskin Robbins ice cream, pints, and celebration cakes.
What other nearby attractions, besides theme parks, are easily reached from the resort?
Celebration Town Center—with shops, restaurants, and special events—is about four miles away, while several renowned Florida beaches such as Cocoa Beach, Daytona Beach, and New Smyrna Beach are within a one-hour drive.
How much meeting and event space does the resort offer?
Holiday Inn Resort Kissimmee by the Parks provides seven contemporary venues totaling about 30,000 square feet, accommodating everything from small meetings to conferences for up to 1,357 attendees.
Does the resort supply catering and audiovisual support for events?
Yes. On-site catering, advanced audiovisual services, complimentary high-speed Wi-Fi, and other meeting essentials are available for seamless conferences, banquets, and celebrations.
Is professional event-planning assistance available at the resort?
Dedicated meeting and wedding planners are on staff to help customize room layouts, menus, technology needs, and timelines for corporate gatherings, weddings, and other special events.
Does the resort sell or share my personal information with third parties for marketing purposes?
No. The privacy policy states that the resort will not sell or distribute your personal information to outside organizations for marketing or solicitation without your permission.
Is the resort’s website accessible to users with disabilities, and whom can I contact for help?
The website follows WCAG 2.0 guidelines with features like keyboard navigation, high-contrast text, alt-tagged images, and captioned videos. For assistance, call 407-396-1400 or email wyndhamkissimmee@ad1global.com.
Is there an on-site gift shop for essentials and souvenirs?
Yes. The updated amenities list notes that the resort features an on-site gift shop stocked with travel essentials and themed souvenirs.
Do any guest rooms include bunk beds for families with children?
Many of the resort’s spacious guest rooms and suites are noted as offering bunk beds, making them especially convenient for families with younger kids.
Do guest rooms provide microwaves in addition to mini-fridges?
Yes. Resort descriptions specify that many rooms feature both a mini-fridge and a microwave, allowing guests to store and heat snacks or small meals.
What equipment is available in the on-site fitness center?
The gym is outfitted with treadmills, stationary bicycles, free weights, mats, and additional workout gear to help guests maintain their exercise routines.
How does the resort secure my personal and payment information when I book online?
The privacy policy specifies that Holiday Inn Resort Kissimmee by the Parks protects credit-card details, names, addresses, emails, and other data with SSL (Secure Socket Layer) encryption and requires all agents or contractors with access to guest data to keep it strictly confidential.
Does the resort’s website use cookies, and for what purpose?
Yes. The site issues cookies to recognize visitor preferences, store login details, and track which pages are most frequently visited, helping enhance your browsing experience and improve the services offered on the website.
Is smoking permitted anywhere on the property?
No. The resort is described as a contemporary, non-smoking hotel, so smoking is not allowed within the property.
Is there an extra charge to enjoy the on-site Chuck E. Cheese Fun Zone?
No. Resort information states there are no additional admission fees for guests to access the Chuck E. Cheese Fun Zone arcade.
Is there an additional admission fee for the on-property Chuck E. Cheese Fun Zone?
No. Resort materials note that there are "no additional admission fees" for guests to enter and enjoy the Chuck E. Cheese Fun Zone during their stay.
Does the resort currently offer promotions that include complimentary breakfast?
Yes. The Exclusive Event Specials advertised on the website provide 20% off the room rate with complimentary breakfast included, along with free internet, parking, and theme-park shuttle service.
Is a dance floor available for weddings or other social events held at the resort?
Yes. The Meetings & Events information specifies that a dance floor is available as part of the resort’s customizable event services.
Are group rates available for large bookings and gatherings?
Yes. The Meetings & Events information notes that the resort can arrange great rates for groups of all sizes and invites organizers to contact the hotel for assistance.
What is the maximum number of guests the resort can accommodate for a banquet event?
According to the event details, the resort can host a corporate banquet for up to 1,017 guests.
Does the resort offer full-service laundry or dry-cleaning in addition to self-service facilities?
Yes. Resort descriptions for business travelers mention the availability of an on-site laundry service, providing added convenience beyond the self-service guest laundry facilities.
Does the resort offer mobility-accessible guest rooms with roll-in showers?
Yes. The hotel lists a 1 King Bed Deluxe Mobility Accessible Room that includes a roll-in shower with grab bars and extra clearance around the bed. Guests can request this room type when booking or by calling 407-396-1400 for assistance.
Does the free shuttle also stop at Universal’s upcoming Epic Universe theme park?
Yes. Resort transportation literature states that the complimentary shuttle serves Walt Disney World parks, Universal Studios Florida, Epic Universe, and SeaWorld.
Is high-speed Wi-Fi provided in the resort’s meeting and event spaces?
Yes. The meetings information specifies that all seven venues include free high-speed Wi-Fi to keep attendees connected throughout their event.
How can California residents exercise their privacy rights under the CCPA?
California residents may email a verifiable consumer request to email@hoteldomain.com. The message must include the requester’s name and the email address or phone number previously provided to the resort so identity can be confirmed. Once verified, the resort will disclose or delete the personal information as requested, subject to the exceptions listed in the California Privacy Notice.
How many meeting rooms does the resort offer for events?
The Meetings & Events information notes that the resort provides eight flexible meeting rooms within its 30,000 square feet of event space, accommodating up to 1,300 conference guests or 1,000 for banquets.
What size televisions are provided in the guest rooms?
All newly renovated rooms feature 43-inch flat-screen LED TVs for in-room entertainment.
What are the pet fees and restrictions for bringing dogs to the resort?
Up to two dogs are welcome in designated pet-friendly rooms, each weighing no more than 25 lbs, for a non-refundable fee of USD 75 per dog, per night.
Are ADA-defined service animals permitted at the resort?
Yes. ADA-defined service animals are welcome at the hotel.
Are there golf courses near the resort, and how far away are they?
Yes. Falcon’s Fire and Celebration golf courses are each about five miles from the resort, while ChampionsGate Golf Course is less than ten miles away.
Is Disney’s ESPN Wide World of Sports Complex easily reachable from the resort?
Yes. The complex appears on the resort’s area attractions list, making it a convenient nearby option for attending sporting events during your stay.
Can I still browse the resort’s website if I disable cookies in my browser?
Yes. The privacy policy states that you may choose to deny cookies, and you will still be able to continue browsing the website without interruption.
What categories of personal information has the resort collected in the last 12 months under the California Privacy Notice?
The notice lists collection of (A) identifiers such as name, address, and IP address; (B) personal information under the California Customer Records statute; (C) protected classification characteristics (e.g., age, gender, marital status); and (F) internet or similar network activity like browsing history.
Does the resort charge a daily resort fee, and what does it include?
Yes. A daily resort fee of USD 17.50 covers parking, local and long-distance calls, round-trip transportation to major theme parks and Lake Buena Vista Premium Outlets, premium Wi-Fi, two complimentary bottles of water per stay, a USD 2 per-person breakfast-buffet discount, a second welcome drink, Kids Zone free play, and scheduled guest activities.
Is transportation provided to Lake Buena Vista Premium Outlets?
Yes. Complimentary round-trip shuttle service to Lake Buena Vista Premium Outlets is included in the resort fee.
Do guest rooms include an in-room safe for valuables?
Yes. All renovated rooms feature an in-room safe so guests can securely store their valuables during their stay.
Which room categories offer views of Disney’s nightly fireworks?
Both the 1 King Bed Magical View and 2 Queen Beds Magical View rooms provide sightlines to Disney’s Animal Kingdom® park and the evening fireworks displays at Walt Disney World® Theme Parks.
How can I contact the resort’s Catering and Sales department?
Event organizers can reach the Catering and Sales team directly by calling 321-225-0711 for quotes, menus, or additional information.
Are complimentary kids’ activities included with my stay?
Yes. The $17.50 daily resort fee covers Kids Zone Free Play and access to the on-site Chuck E Cheese Fun Zone, giving children no-cost entertainment throughout the visit.
Can I purchase discounted theme park tickets directly at the resort?
Yes. Resort materials state that the front desk offers discounted tickets and vacation packages for Walt Disney World®, Universal Orlando, and other nearby parks.
Is there a splash pad for children at the resort?
Yes. Resort descriptions mention an on-site splash pad where kids can cool off and play after a day at the theme parks.
Which car rental companies have counters on-site at the resort?
Avis and Budget rental car services are located directly on property, so guests can pick up or return vehicles without leaving the resort.
What types of social celebrations can be hosted in the resort’s event spaces?
The resort’s flexible venues welcome quinceañeras, Sweet 16 parties, birthdays, memorials, and a wide range of other social events.
What perks come with the Exclusive Event Specials rate?
The Exclusive Event Specials include 20 % off the room rate, complimentary breakfast, free high-speed internet, free parking, complimentary scheduled shuttle service to the major theme parks, and easy access to the on-site Gulpin’ Gator bar and restaurant.
How far is Universal Studios Florida from the resort?
Universal Studios Florida is located about 16 miles from Holiday Inn Resort Kissimmee by the Parks.
How far is SeaWorld® Orlando from the resort?
SeaWorld® Orlando is approximately 12 miles from the resort.
What play features are included in the indoor Chuck E. Cheese Fun Zone?
The on-site Chuck E. Cheese Fun Zone includes an indoor playground equipped with slides, tunnels, and an obstacle course, along with a newly added arcade filled with interactive games.
Does the website collect any personal information if I only browse without submitting forms?
No. The privacy policy states that the site does not collect, save, or store personal information from visitors who simply browse unless the information is voluntarily and intentionally provided.
Can I opt out of receiving promotional or marketing emails from the resort?
Yes. The privacy policy explains that guests may opt in or out of receiving promotional emails at any time.
How far is Walt Disney World® Resort from the hotel?
The Area Guide notes that Holiday Inn Resort Kissimmee by the Parks is approximately two miles from the entrance to Walt Disney World® Resort.
Is there a sports bar on the property where I can watch live games?
Yes. Resort materials mention an on-site sports bar among the dining options, providing a place for guests to catch live sporting events while enjoying food and drinks.
Can I search for and book accessibility-featured guest rooms directly on the resort’s website?
Yes. The resort’s website allows visitors to locate accessibility-featured guest rooms that are clearly labeled on the Rooms page, so you can confirm the accessible features before completing your reservation.
Is downtown Orlando and the Amway Center easy to reach from the resort?
Yes. Resort materials state that guests can quickly drive into downtown Orlando to attend concerts or sports games at the Amway Center.
Are complimentary bottles of water provided during my stay?
Yes. The USD 17.50 daily resort fee includes two complimentary bottles of water per stay.
Does the resort fee cover local and long-distance phone calls from my room?
Yes. Unlimited local and long-distance calls are included in the daily resort fee.
Is there a discount on the breakfast buffet included with the resort fee?
Yes. Guests receive a USD 2 per-person discount on the breakfast buffet as part of the daily resort fee.
Where can I find guidance on adjusting my web browser for better readability of the resort’s website?
The Browser Help section of the site provides direct links to accessibility guides for Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, and Apple Safari, allowing you to customize font sizes, contrast, and other settings for improved readability.
Does the website include an on-screen accessibility toolbar for visual adjustments?
Yes. An Accessibility Tools toolbar lets visitors increase or decrease text size, switch to grayscale or high-contrast modes, underline links, apply a more readable font, and reset all settings at any time.
Is there a sitemap available to help navigate the resort’s website?
Yes. For quick, structured navigation, you can visit the page sitemap located at www.holidayinnorlando.com/page-sitemap.xml.
Do the videos on the resort’s website include closed captions?
Yes. All videos hosted on the Holiday Inn Resort Kissimmee by the Parks website can be viewed with closed captions enabled.
Can I navigate the resort’s website using only a keyboard?
Yes. You can move through each page with the Tab key and activate any highlighted link using the Enter key for full keyboard-only navigation.
How often may I request access to my personal information under the California Privacy Notice?
The notice specifies that you may submit a verifiable consumer request for access to your personal information no more than twice within any 12-month period.
Can someone else file a California privacy request on my behalf?
Yes. You or a person registered with the California Secretary of State that you authorize may submit a verifiable consumer request concerning your information.
Does the daily resort fee include a complimentary welcome drink?
Yes. The USD 17.50 daily resort fee provides guests with a second welcome drink during their stay.
Are scheduled guest activities covered by the resort fee?
Yes. Access to the hotel’s scheduled guest activities is included in the USD 17.50 daily resort fee.
Has the resort sold any personal information in the past 12 months?
No. The California Privacy Notice states that in the preceding 12 months the resort has not sold any personal information.
Which categories of personal information has the resort disclosed for a business purpose in the last 12 months?
According to the California Privacy Notice, the resort has disclosed these categories for a business purpose: (A) Identifiers, (B) personal information listed in the California Customer Records statute, (C) protected classification characteristics under California or federal law, and (F) internet or other similar network activity.
For what business purposes does the resort use the personal information it collects?
The California Privacy Notice explains that personal information may be used to fulfill reservation requests, provide products and services, operate and personalize the website, create and secure guest accounts, and deliver customer support.
Are contractors or service providers who handle my personal information required to keep it confidential?
Yes. The privacy policy states that any agents or contractors with access to guest data must keep the information strictly confidential.
Under what circumstances might the resort disclose my personal information without my permission?
The privacy policy explains that the resort may disclose personally identifiable information without permission when required by law or when it believes in good faith that disclosure is necessary to investigate or protect against harmful activities to guests, visitors, associates, or property.
Has the resort been featured on Maharani Weddings for its wedding services?
Yes. The Meetings & Events page notes that the resort’s wedding services have been highlighted "AS SEEN ON MAHARANI WEDDINGS."
Is the Chuck E. Cheese Fun Zone located indoors?
Yes. Resort materials describe it as an indoor playground equipped with slides, tunnels, an obstacle course, and an adjacent arcade.
How can guests search room availability on the resort website?
The website includes an availability search where guests can select the number of rooms, adults, and children before searching. It also provides a Book Now link that directs guests to the IHG booking page for the property.
Is Pizzaland’s menu available online?
Yes. The dining page links to a Pizzaland menu PDF and provides a View Menu option for guests who want to review the on-site pizza restaurant’s offerings.
What information is requested on the meetings inquiry form?
The meetings contact form asks for the requester’s full name, email, phone number, event start date, event end date, number of attendees, and additional event information.
Does the resort publish a blog with updates and planning ideas?
Yes. The resort’s blog includes posts about the Chuck E. Cheese Fun Zone, new food and family entertainment offerings, Disney-area stays, and reasons to stay at the property.
What does the Pet Getaway offer include?
The Pet Getaway offer allows guests to bring up to two pets, each up to 50 lbs. It includes a special welcome amenity for pets and saves $25 off the standard $75 pet fee.
Can guests send a message to the resort through the website?
Yes. The contact page includes a message form that asks for the guest’s name, email address, phone number, and message.
Which social media platforms does the resort link to?
The resort’s contact page links to Facebook, X, and Instagram profiles for Holiday Inn Resort Kissimmee.
Can guests contact the resort through an online contact form?
Yes. The contact page includes a message form that asks for the guest’s name, email, phone number, and message.
Which social media profiles are linked on the resort’s contact page?
The resort’s contact page links to profiles on Facebook, X, and Instagram.
Can guests view wedding packages online?
Yes. The weddings page includes a "View Wedding Packages" link to a wedding package PDF for guests planning weddings or other special events.
What information is requested on the wedding inquiry form?
The wedding inquiry form asks for full name, email, phone number, event start date, event end date, number of attendees, and additional event information.
What personal information is required to process an online reservation?
The privacy policy states that online reservations require contact information such as name, mailing address, telephone number, and email address, as well as financial information such as credit card number and expiration date. This information is used for billing, reserving the room, and contacting the guest if there is a reservation problem.
What does the resort say about links to third-party websites?
The privacy policy states that third-party websites linked from the resort website have separate privacy and data collection practices. Holiday Inn Resort Kissimmee by the Parks says it has no control, responsibility, or liability for those third-party policies or actions.
Can I book a rental car online through the resort website?
Yes. The resort website includes a “Book a Rental Car” link for guests who need a rental car during their stay, directing them to an online rental-car booking page.
Does the resort offer Topgolf Swing Suites on-site?
Yes. The website links to a dedicated Topgolf Swing Suites page, confirming that guests can enjoy Topgolf Swing Suite experiences without leaving the resort.
Where can I view photos and videos of the resort’s rooms, pools, and amenities?
Visit the Gallery & Media page on our website (holidayinnorlando.com/gallery/) to see current photos and media of the guest rooms, pools, dining outlets, and other resort features.
Do California residents have additional rights under the "Shine the Light" law?
Yes. The California Privacy Notice explains that residents may request information about any disclosure of their personal data for third-party direct marketing purposes, but the resort is exempt because it does not share such information without consent.
What is the minimum age required to check in?
Guests must be at least 21 years old to check in at Holiday Inn Resort Kissimmee by the Parks.
Are cribs available for infants, and is there an additional cost?
Yes. Cribs can be provided upon request for children aged 0–2 years, and they are offered free of charge (subject to availability).
Can extra beds be added to guest rooms?
No. The resort does not offer extra beds in any room category.
Does the resort accept cash payments?
No. Cash is not accepted; payment must be made with a valid credit card.
At what age are children charged as adults at the resort?
Children aged 18 years and above are considered adults for room rates and occupancy purposes.
What is the current price of the breakfast buffet?
The breakfast buffet is listed at approximately USD 18.95 per person.
Is a photo ID and credit card required at check-in?
Yes. Guests are required to present a valid photo ID and a credit card when they check in at the resort.
Which other airports, besides Orlando International Airport, are close to the resort?
In addition to Orlando International Airport (MCO), Lakeland Linder International Airport and Orlando Sanford International Airport are listed as nearby options within driving distance of the resort.
Does the resort have a Kids’ Club?
Yes. The resort’s activities list includes an on-site Kids’ Club available for younger guests.
How large are the standard guest rooms?
Booking information lists the Standard King and Standard Queen rooms at approximately 30 m² (about 323 sq ft) each.
Can children stay free when sharing existing beds?
Room descriptions note “Free stay for your child,” meaning a child can stay at no extra charge when using the existing bedding in eligible room types; children 18 and older are charged as adults.
Which nearby restaurants are within walking distance of the resort?
Area information lists Nature’s Table about 450 m away, Wingstop roughly 750 m away, and Tradewinds approximately 900 m from the resort, all reachable on foot.
Does the resort participate in Booking.com’s Genius discount program?
Yes. Booking.com notes that guests who sign in may be eligible for a Genius discount at Holiday Inn Resort Kissimmee by the Parks, depending on stay dates and availability.
What styles of breakfast are offered at the resort?
Breakfast options noted in the booking details include continental, American, and buffet selections.
Are pool towels provided for guests at the swimming pools?
Yes. Resort details list complimentary beach towels available for guest use at the pools.
Is there a separate children's pool at the resort?
Yes. In addition to the two outdoor pools, the property features a dedicated children's pool for younger swimmers.
Does the resort include a convenience store on-site?
Yes. A grocery/convenience store is located on the property, allowing guests to purchase snacks, drinks, and travel necessities without leaving the resort.
Does Holiday Inn Resort Kissimmee by the Parks offer express check-out?
Yes. Guest services include the option of express check-out for added convenience on departure day.
Do guest rooms include recycling bins or eco-friendly features?
Yes. All rooms provide in-room recycling along with energy-efficient LED light bulbs as part of the resort’s sustainability efforts.
How large is the Holiday Inn Resort Kissimmee by the Parks property?
The resort spans six landscaped acres near Celebration, offering ample room for its pools, dining outlets, and outdoor amenities.
Does the resort have an on-site playground for children?
Yes. Beyond the Chuck E. Cheese Fun Zone and arcade, the property also features a children’s playground for outdoor play.
What is the name of the sit-down restaurant at the resort and what does it serve?
The on-site sit-down restaurant is called H Street Grille, and it serves American cuisine for lunch and dinner with kids’ meal options.
How many guest rooms does Holiday Inn Resort Kissimmee by the Parks have?
The resort offers 420 guest rooms in total.
Are sun loungers and pool umbrellas provided at the outdoor pools?
Yes. Both outdoor pools are equipped with sun loungers and pool umbrellas for guest use.
Does the resort offer room service or in-room dining?
Yes. Room service is listed among the resort’s guest facilities, so you can order food and beverages directly to your room during your stay.
How many restaurants are located on-site at the resort?
There are two on-site restaurants—H Street Grille for American cuisine and the family-friendly Pizzaland—giving guests multiple dining choices without leaving the property.
How far is Disney Springs from the resort?
Disney Springs is located about 5 miles from Holiday Inn Resort Kissimmee by the Parks, so guests can reach the shopping, dining, and entertainment district within a short drive.
Is concierge assistance available at the resort?
Yes. The property offers an on-site concierge desk that can help with local information and arrange attraction tickets for guests.
What are the standard check-in and check-out times at Holiday Inn Resort Kissimmee by the Parks?
Check-in begins at 4:00 PM and check-out is required by 11:00 AM.
What is the resort’s cancellation or modification policy for reservations?
Reservations may be modified up to 24 hours before the scheduled arrival date. Cancellations are also accepted up to 24 hours prior to the booking.
Is there a computer station or public computer that guests can use?
Yes. A dedicated computer station is available in the lobby area, allowing guests to access a public computer for email, printing, and other online needs.
What kind of toiletries and bath features are provided in the guest rooms?
All bathrooms include designer toiletries and feature deep soaking tubs for an upgraded bath experience.
Do the in-room TVs include premium cable or movie channels?
Yes. Every guest room offers a flat-screen TV with premium channels, giving guests an expanded selection of programming.
Which room type includes a landmark view?
Booking information lists the “Standard Queen Room with Two Queen Beds and View,” a 30 m² guest room that offers a landmark view of the surrounding area.
Is there a fee to reserve poolside cabanas?
Yes. Poolside cabanas are available for an additional surcharge, as indicated in the amenities list for the two outdoor pools.
How far is Disney’s Animal Kingdom® Theme Park from the resort?
The resort is located less than one mile from Walt Disney World’s Animal Kingdom® Theme Park, making it an easy trip via the free scheduled shuttle or a very short drive.
Which nearby outdoor nature or adventure spots can guests visit?
Orlando Tree Trek Adventure Park is about 5 km from the hotel, Lake Wilson is roughly 2.5 km away, and Tibet-Butler Nature Preserve lies approximately 20 km from the resort, giving guests convenient options for zip-line courses, lake views, and hiking trails.
Do most reservations require prepayment, or can I pay at the hotel on arrival?
Booking details show that many room options state “No prepayment needed – pay at the property,” so guests can typically settle the bill upon check-in while still enjoying free cancellation before the listed cut-off date.
Which room categories feature a walk-in shower instead of a bathtub?
Booking details show that the Standard Queen Room with Two Queen Beds and Walk-In Shower, the Standard King Room with Walk-In Shower, and the Standard King Room with Mobility Accessible Roll-In Shower all include a walk-in shower rather than a combined bath/shower unit.
What should I do if I encounter problems booking my stay online?
If you have any difficulty making a reservation through our website, please call 407-396-1400 or email wyndhamkissimmee@ad1global.com, and our team will gladly assist you.
How do recent guests rate their stay at the resort?
A Booking.com summary lists staff at 8.6/10, facilities at 8.3/10, cleanliness at 8.3/10, value for money at 8.4/10, and free Wi-Fi at 8.7/10, with travelers praising friendly service and the hotel’s convenient location.
Which Web Content Accessibility Guidelines (WCAG) level does the resort’s website aim to meet?
The accessibility statement confirms that Holiday Inn Resort Kissimmee by the Parks is committed to compliance with WCAG 2.0 Level AA success criteria.
Does the resort offer a mobility-accessible guest room with an accessible bathtub?
Yes. The Standard King Room with Mobility Accessible Tub is specifically designed for guests who need an accessible bathtub. You can select this room type when booking online or by contacting reservations@holidayinnorlando.com.
Is a tea/coffee maker provided in every guest room?
Yes. All guest rooms come equipped with a Tea/Coffee Maker as part of the standard in-room amenities.
Can I book my stay through the Tripster portal and receive instant digital confirmation?
Yes. Besides reserving directly on holidayinnorlando.com or via the IHG link, you may book through the Tripster portal (holidayinnorlando.tripster.com), and your reservation confirmation is sent to you digitally.
How can I see the resort’s current special offers and discounts?
Visit the “Exclusive Offers” section of the Holiday Inn Resort Kissimmee by the Parks website, where the property posts its latest package deals and rate promotions.
Do the guest rooms include a work desk?
Yes. Every standard, non-smoking guest room is equipped with a dedicated desk, so business and leisure travelers have a convenient workspace during their stay.
Can you provide example room rates for a five-night stay?
Sample pricing in the current materials shows a 5-night stay from US$624 plus US$184 taxes and fees for a Standard King Room with Mobility Accessible Tub, US$649 plus US$187 taxes and fees for a Standard Queen Room with Two Queen Beds and View, and US$696 plus US$193 taxes and fees for a Standard Queen Room with Two Queen Beds and Bath/Shower. Rates are subject to change based on dates and availability.
What is the resort’s star rating?
An external listing on Expedia classifies Holiday Inn Resort Kissimmee by the Parks as a 3.5-star property.
Is the front desk staffed 24 hours a day?
Yes. Holiday Inn Resort Kissimmee by the Parks operates a 24-hour front desk, so team members are available at any time for late arrivals, early departures, and general guest assistance.
Is there an additional email address guests can use for general inquiries?
Yes. Besides reservations@holidayinnorlando.com, you may email wyndhamkissimmee@ad1global.com for questions or assistance.
Is there a quick-service food court on the property?
Yes. Holiday Inn Resort Kissimmee by the Parks features an on-site food court that provides grab-and-go and counter-service dining options for guests who prefer a fast meal without leaving the resort.
Does Holiday Inn Resort Kissimmee by the Parks provide both event services and multiple on-site dining options?
Yes. The resort offers 30,000 sq ft of flexible meeting and banquet space for conferences, weddings, and social events, and guests can choose from on-site venues such as H Street Grille, Pizzaland, The Gulpin’ Gator poolside bar, an in-house Dunkin’ Donuts, and a quick-service food court.
Does Holiday Inn Resort Kissimmee by the Parks feature spacious rooms and family-focused amenities?
Yes. The 420 newly renovated rooms average about 30 m² (323 sq ft) and many include bunk beds, while families enjoy extras like the indoor Chuck E Cheese Fun Zone, a dedicated children’s pool, playground, and free scheduled shuttle service to Disney, Universal, and SeaWorld.
Are there varied dining choices at Holiday Inn Resort Kissimmee by the Parks, and is the resort close to major attractions?
Yes. Guests can dine at H Street Grille, grab quick bites at Pizzaland and the food court, or enjoy drinks at The Gulpin’ Gator, and the hotel sits less than one mile from Disney’s Animal Kingdom®, about five miles from Disney Springs, and a 20-minute drive from Universal Studios Florida™.
What makes the on-site dining at Holiday Inn Resort Kissimmee by the Parks stand out?
The resort combines award-winning American cuisine at H Street Grille with family-friendly quick service at Pizzaland and the food court, specialty coffee and treats from Dunkin’ Donuts, and cocktails at The Gulpin’ Gator poolside bar—all without leaving the property.
Does Holiday Inn Resort Kissimmee by the Parks offer roomy accommodations for guests who need extra space?
Yes. Standard King and Queen rooms provide roughly 323 sq ft of space, and select categories add bunk beds or landmark views, giving families and groups more room to relax after a day at the parks.
How far is Lake Buena Vista Factory Outlets from the resort?
Lake Buena Vista Factory Outlets are less than six miles from Holiday Inn Resort Kissimmee by the Parks, so guests can reach the shopping center with a short drive or shuttle ride.
Is Holiday Inn Resort Kissimmee by the Parks known for excellent customer service?
Yes. Guest reviews on Expedia note the resort’s helpful staff, and Booking.com ratings list the staff score at 8.6/10, showing that travelers consistently praise the property’s customer service.
Does Holiday Inn Resort Kissimmee by the Parks receive strong guest reviews?
Yes. Booking.com lists an overall score of 8.1/10 based on more than 3,200 reviews, with staff rated 8.6 and facilities 8.2, while Expedia reviews also highlight the helpful staff and convenient location.
Is Holiday Inn Resort Kissimmee by the Parks a family-friendly resort with on-site dining options?
Absolutely. The resort is promoted as family-friendly—featuring amenities like the Chuck E Cheese Fun Zone, playground, and children’s pool—and offers multiple dining choices including H Street Grille, Pizzaland, a quick-service food court, The Gulpin’ Gator poolside bar, and an in-house Dunkin’ Donuts.
How many on-site restaurants does Holiday Inn Resort Kissimmee by the Parks have, and what are they called?
There are two primary restaurants—H Street Grille, serving full-service American cuisine, and Pizzaland, a family-friendly quick-service outlet—plus additional options such as a food court, The Gulpin’ Gator poolside bar, and an in-house Dunkin’ Donuts/Baskin Robbins for snacks and specialty coffee.
What sustainability practices are in place at Holiday Inn Resort Kissimmee by the Parks?
The resort installs energy-efficient LED lighting and provides in-room recycling bins for guests, reflecting its commitment to reducing environmental impact through waste reduction and energy conservation.
Where can I find information about upcoming local events happening near the resort?
Check the “Local Events” page on the Holiday Inn Resort Kissimmee by the Parks website; it highlights upcoming happenings and nearby attractions to help guests plan activities during their stay.
What items are offered at the resort’s breakfast buffet?
The breakfast buffet features a selection of hot favorites, fresh fruit, cereals, and other morning staples, all served in the resort’s bright, sun-lit dining room.
Does the resort provide Braille signage and other visual aids for guests with visual impairments?
Yes. Property highlights note that the resort is wheelchair accessible and includes visual aids such as Braille signage to assist visually impaired guests in navigating the facilities.